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Data and Change Management Analyst

Scope and Objectives

Kaizen is seeking a Data and Change Management Analyst to support the four-year USAID/Jordan Enhancing School Management and Planning (ESMP) Project. The ESMP Project objective is to develop sustainable system and process improvements related to school planning, design, construction, and maintenance, and enhance the staff capabilities within Jordan’s Ministries of Education (MOE) and Public Works and Housing (MPWH) to improve the school management and planning process, and the quality of school environments in Jordan. The scope of this project is to provide assessment expertise, technical assistance, capacity building, collaboration facilitation, and training to MOE, MPWH, targeted stakeholders, and counterparts engaged in school management and planning to improve performance and sustain these improvements.

Kaizen will hire a Data and Change Management Analyst with the following key responsibilities and required qualifications for the full-time position.

This position is located in Amman, Jordan.

Position Summary

The Data and Change Management Analyst will lead data-driven decision-making initiatives within the MOE and MPWH, resulting in improved planning, construction, and utilization of ministry schools in Jordan.  The position combines data analysis with change management skills, using data primarily from the Construction Management Information System (CMIS) and the Education Management Information System (EMIS) and, working with partners, the Analyst will lead the use of data to inform improved decision-making. The Data and Change Management Analyst will work closely with the Data and Knowledge Management Specialist.  Together, they will work with partners to ensure data systems are utilized and accurate.  The Analyst will work with ministry partners to develop key performance indicators and other key measures as well as reports that can enhance daily operations, improve budget planning, and identify areas for future system and process improvement. 

The position will report to the Capacity Building and System Strengthening Lead.

Expected responsibilities include:

·Lead project initiatives to use data for improved decision making in areas such as planning, budgeting, procurement, human resources, and management.

·Work closely with partners to develop performance metrics and reports on topics including, but not limited to: project progress, budgeting, quality and health and safety reporting, risk analysis, and human resource allocations.

·Lead efforts with ministry counterparts to use data to inform system and process improvements, using continuous improvement tools and methodologies. 

·Transfer knowledge to ministry counterparts by developing regular trainings, workshops, and peer-to-peer learning activities on the linkages between data and decision-making, as well as practical application of continuous improvement tools in the school infrastructure (SI) setting.


  • A bachelor’s degree in in a relevant field, such as statistics, business, economics, or computer science; a master’s degree (in a similar field) is preferred
  • 5-7 years of professional experience in relevant employment fields such as business analyst, consultant, quality assurance, where quantitative analysis tools were used
  • Training experience, including peer-to-peer learning
  • Experience leading change management activities, including incorporating data-driven decision making into system processes and procedures
  • Demonstrated ability to work with diverse stakeholders within the government and the donor community.
  • Effective cross-cultural interpersonal skills
  • Demonstrated ability to resolve work issues with senior country counterparts, donor representatives, construction firms, and senior-level staff
  • Excellent command of written and spoken Arabic and English with very good presentation skills

For candidates applying for positions based in Kaizen's office in Washington, DC, we utilize to mitigate bias in the recruitment process. Upon submitting an application, candidates will receive an email from, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to and proceed with the application. We do not currently use for project positions outside of the United States.

At Kaizen, A Tetra Tech Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. Kaizen is an equal opportunity employer.

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