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Communities of Practice Coordinator

About Kaizen

The Kaizen Company is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals.

We leverage existing knowledge, technology, new media, and local peer networks to support local reforms. Since our inception, we have provided support to more than 100 government, private-sector, and non-profit organizations in markets worldwide. We have created solutions that achieve outcomes across a broad range of sectors including education, governance, economic growth, environment and water, energy, and global law enforcement.

Scope and Objectives

In cooperation with Save the Children, the Kaizen Company is supporting the Implementer-led Design, Evidence, And Learning (IDEAL) activity, a USAID initiative that will increase the capacity of Food for Peace (FFP) implementing partners worldwide to design and implement effective emergency and development food security activities.  IDEAL will support FFP’s capacity strengthening efforts by developing and sharing food security best practices, while introducing new organizational strengthening, knowledge management, and learning tools.

Kaizen is recruiting a Communities of Practice Coordinator (CoP-C) to support the Communities of Practice Manager in strengthening international development professionals currently engaged in implementing FFP projects around the world. The CoP-C will be based in Washington, DC, and will provide primarily virtual and remote support to the communities.  The CoP-C may have travel opportunities to facilitate association discussions and support capacity strengthening activities undertaken by the community members.

Communities of Practice (CoP), also known as Professional Communities (PCs) are one of Kaizen’s primary service lines. CoPs are expert-led peer-to-peer learning networks of people with a shared area of expertise who use the community as a platform to share knowledge, provide professional support, and collaborate on common interests. The anticipated project will support CoPs comprised of FFP implementers who use in-person meetings and virtual platforms to share best practices and identify learning opportunities to improve their project implementation.

Responsibilities

  • Provide support to CoP members, including responding to requests for information and supporting logistics for CoP-related events
  • Support facilitation of CoP meetings, on-line and in-person
  • Maintain online platforms to support virtual PCs and provide remote user support as needed
  • Provide overall support to the project staff
  • Identify, package, and distribute FFP tools, resources, and expertise
  • Set up and manage online events (e.g. webinars, working groups) and info
  • Write, manage, and participate in various community sub-groups
  • Support the implementation of organizational capacity development activities

Qualifications

The CoP-C is an entry level position that will provide a professional with the opportunity to work with a range of USAID implementing partners while building their own capacity to form and maintain communities of practice. Kaizen is a rapidly growing firm, and CoPs make up a substantial portion of our activities, meaning that high performing staff may find ample opportunities to grow within and beyond the project. The ideal candidate will have:

  • A BA or MA in International Studies, Organizational Psychology, Information technology, communications, agriculture, food security, sociology, or a related field.
  • At least 2 years of experience interning or working in a role with some combination of administrative, organizational, leadership, or communications responsibilities.
  • Exceptional communications skills.
  • Solid IT and social media skills, including the ability to set up and run virtual meetings and groups.
  • Strong organizational ability, and a knack for managing competing priorities and multiple processes.
  • Experience living or working in emerging markets is a plus.
  • Experience with Drupal, or managing a web portal or other CoPs, is a plus, but not required.
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