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Knowledge Management Specialist

About Kaizen

The Kaizen Company (Kaizen) is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally-driven, organizational and institutional performance improvements, and shift the development model into one that is bottom-up and ongoing. We leverage existing knowledge along with new technologies and innovative business models to support local reform that is sustained through market forces.

Job Summary

The Kaizen Company is seeking a Knowledge Management Specialist to support the two-year USAID/DCHA/CMM Knowledge Management and Learning Activity. As a part of the Learning and Development IDIQ, this Activity aims to improve the knowledge management of the Office of Conflict Management and Mitigation (CMM) at USAID. This position will provide support to knowledge curation, communications, and events planning related to the activity.

The Knowledge Management Specialist will have demonstrated experience in collecting and organizing knowledge from a variety of sources. She/he will be responsible for crafting short content for social media and will be responsible for making sure the CMM community is aware of the resources they can access. She/he will also be responsible for organizing and executing knowledge dissemination events. The Knowledge Management Specialist will be based in Kaizen’s office in Washington, DC.

Responsibilities and Duties

  • Collect and organize CMM and stakeholder knowledge
  • Develop social media content related to curated knowledge
  • Plan knowledge sharing events
  • Create and promote knowledge sharing publications

Qualifications and Skills

  • Minimum of BA
  • At least 2 years of professional experience in knowledge management, preferably in the area of conflict management
  • Proven experience in communications and outreach
  • Knowledge of various social media platforms and promoting materials via such platforms
  • Excellent research skills
  • Previous experience planning and executing events


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