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Program Management Coordinator

Program Management Coordinator

The Kaizen Company (, an incubator for innovative, scalable solutions that address emerging market challenges and opportunities, seeks candidates for a full-time, Program Management Coordinator position based in Washington, DC. As a part of the Operations Team, the Program Management Coordinator will support the day-to-day operations of The Kaizen Company and provide program coordination, backstopping, and project management support for Kaizen’s donor-funded programs.

The Program Management Coordinator will also support the Kaizen Company’s new business development efforts and contribute to strategic initiatives. The position requires a self-starter with a high level of flexibility, willingness to perform a wide range of duties of various priority levels, with an emphasis on project administration tasks, excellent oral and written communication skills, and an interest in working for a small business in a fast-paced environment. Illustrative responsibilities and qualifications for the position are listed below:


  • Provide administrative, financial, logistical, and where applicable, technical support to Kaizen’s USAID-funded programs.
  • Support Kaizen’s proposal development efforts, including recruitment, coordination, writing corporate capability statements, completing standard forms and cost proposal development, and communicating with prime and sub-contractors and local partners.
  • Contribute to select Kaizen strategic initiatives and projects, to potentially include an organizational Management Information System, Kaizen innovation concepts, content creation for ongoing program web portals, and communities of practice, among other areas as needed.
  • Assist with select financial and human resource-related home office tasks.


  • 2 to 4 years of professional experience, at least 2 of which include administrative support to USAID-funded programs
  • Bachelor’s degree in business administration, international development, or related field
  • Ability to write and verbally communicate clearly and concisely
  • Strong interpersonal skills and ability to work independently and in a team environment
  • Ability to balance a diverse set of tasks of varying priorities with limited oversight
  • Motivation and interest in growing with our small, but rapidly expanding firm

Preferred Qualifications:

  • At least 2 years of professional experience providing administrative support to USAID-funded programs
  • Master's degree in business administration, international development, or related field
  •  Language skills in Arabic and or French a plus

Kaizen is hiring highly motivated early career professionals who are looking to create social impact in a fast-paced and rewarding work environment.

Role and responsibilities: Support Kaizen in the management of international development projects in Africa, the Middle East, Asia, and Central America. This includes tracking budgets, compiling invoices, reviewing reports and other work products, supporting staff in the field with travel and human resources assistance. Stand on-call to address unexpected field team needs.

The Program Management Coordinator also supports Kaizen’s New Business Team to prepare for and pursue new contracts. This includes managing calendars, partner inputs, staff inputs, and budgeting. It also includes research, recruiting, and technical writing.

Skills and characteristics: Strong attention to detail, ability to adhere to deadlines and help others to do so too, natural inclination to develop and improve systems, ability to record and track expenses and budgets, eagerness to learn, strong written and oral communication skills, excellent interpersonal skills, eagerness to serve as a team player, ability to work in multiple cultures, highly motivated, self-starting, intellectually curious and flexible, a passion for learning, and deeply committed to social impact. Quantitative backgrounds and proficiency in foreign languages are preferred.

Experience: Two to three years of international work experience preferred.

We will also consider applications from graduating students with stellar academic records from top institutions. A wide range of majors is acceptable including physical science, social science, international relations, economics, interdisciplinary programs, engineering, and business administration.

Work environment: The position is currently remote due to COVID but will be based in Kaizen’s home office in Washington, DC. International travel may include trips to projects in the Middle East, Africa, Central America, and other places in which Kaizen manages contracts.  

About Kaizen: Kaizen is an international consulting firm that works primarily with the US State Department and US Agency for International Development. Kaizen specializes in bringing innovative technologies, business models, and incentive structures into the field of international development. We have staff based in the US, Jordan, Liberia, Ethiopia, Sierra Leone, and Pakistan, and a regular presence in over 30 additional countries. You can learn more at

To apply: Please submit a CV and cover letter through the fields on this page.

Closing date: 11:59 PM April 8, 2021.

Due to a high number of applications, we will only notify candidates who are selected for first-round interviews.

At The Kaizen Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. The Kaizen Company is an equal opportunity employer.

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