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Senior Capacity Building Specialist

Position Summary

The Senior Capacity Building Specialist will be responsible for providing leadership and oversight of data and knowledge management, change management, school infrastructure planning, procurement, and USAID Cost Reimbursement Agreement (CRA) administration at the central ministry and field directorate level as well as with key non-governmental partners.

This position will report to the Chief of Party (COP) and will supervise four positions.

Expected responsibilities include:

  • Lead ESMP's human and institutional capacity development (HICD), supporting ESMP project staff and project partners to utilize HICD techniques, institutional assessment and change methodologies, and capacity building.
  • Lead data driven change management to inform continuous system and process improvements.
  • Manage the project’s system and process approach across all aspects of the project, ensuring consistent, ministry-approved standards for process analysis, workflow development, skill assessments, along with the ability to lead / mentor / transfer knowledge to project partners.
  • Lead ESMP's sustainability activities resulting in the ability of ministry partners to sustain improved operations and systems independent of external support.
  • Lead a culture of data-driven decision making by ensuring ESMP support for ministry internal system monitoring, developing internal quality assurance/quality control (QA/QC) processes, analytic tools, and reports and delivering high quality training.
  • Manage ESMP planning process reforms within the Ministry of Education (MOE) and oversee implementation of the Construction Management Information System (CMIS) School Planning/Feasibility module, as well as the coordination of the School Facility Audit with maintenance budget planning. 
  • Lead and deliver high quality training, identify key learning goals, develop structured teaching materials, and promote peer-to-peer learning with the goal of sustainable, formalized ministry-based capacity building.
  • Lead investigation of international best practices and techniques to inform system and policy improvements.
  • Report against Performance Management Plan (PMP) indicators.
  • Engage and work with stakeholders at all levels.
  • Assist with and manage project close-out activities.
  • Serve as Acting COP in the absence of the COP.
  • Other duties and responsibilities to be expanded upon.


  • A bachelor’s degree in Institutional Capacity Building, Business Administration, or Organizational Development from an accredited institution in the US; a master’s degree in Capacity Building (or a similar field) is preferred
  • A minimum of 10 years’ experience in capacity building for local and national governments, including preparing and managing delivery of training and training materials, and training of trainers / coaches / mentors
  • Experience leading change management activities, including incorporating data-driven decision making into system processes and procedures
  • Proven leadership skills to manage system and policy improvement activities, including process and system improvement consultants
  • Technical knowledge of government systems
  • Relationships or previous experience working with the MOE or MPWH (preferred)
  • Excellent writing ability
  • Fluency in English and Arabic
  • Effective cross-cultural interpersonal skills
  • Demonstrated ability to resolve work issues with senior country counterparts, donor representatives, and senior-level staff
  • Must be a Jordanian national or resident

For candidates applying for positions based in Kaizen's office in Washington, DC, we utilize to mitigate bias in the recruitment process. Upon submitting an application, candidates will receive an email from, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to and proceed with the application. We do not currently use for project positions outside of the United States.

At Kaizen, A Tetra Tech Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. Kaizen is an equal opportunity employer.

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