Collaboration, Learning and Adaptation (CLA) Officer
The Kaizen Company, based in Washington, D.C., is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Since our inception in 2004, our proven solutions catalyze locally driven, organizational and institutional performance improvements, and shift the development model into one that is bottom-up and ongoing. We leverage existing knowledge along with new technologies and innovative business models to support local reform that is sustained through market forces.
The Kaizen Company is part of a four-member consortium, led by Save the Children (SC), implementing the Wadata Activity to sustainably improve food security and resilience among extremely poor and chronically vulnerable households in the Zinder region of Niger. The Kaizen Company contributes its expertise in communications; knowledge management; collaboration, learning, and adaptation (CLA); and innovation.
The Wadata Activity, a 5-year, $50M USAID/ Bureau for Humanitarian Assistance (BHA) Office of Food for Peace-funded Resilience Food Security Activity (RFSA), will support approximately 27,850 households consisting of 195,000 total participants in 683 villages and localities across four communes in the Zinder region (Guidiguir, Damagaram Takaya, Guidimouni, and Mazamnni). Wadata will sustainably improve food and nutritional security and resilience through layered interventions targeted to communities, households, and individuals. The program is a highly integrated, multi-sectoral food security intervention.
Launched in October 2018, Wadata will run through September 2023. To achieve its goal, Wadata is implementing activities across three integrated intervention areas.
- PURPOSE 1: Enhanced collective action to address food, nutrition, and water security shocks and stresses
- PURPOSE 2: Increased capacities, assets, and agency for improved access to adequate and diverse food at all times
- PURPOSE 3: Improved nutrition, health, hygiene, and sanitation of pregnant and lactating women, adolescent girls, children under five, and their families
Scope and Objectives
The Kaizen Company is recruiting a Collaboration, Learning, and Adaptation (CLA) Officer for the Wadata Activity. The CLA Officer will work closely with the Strategic Learning Advisor (SLA) and Wadata team to support collaboration and linkages with external stakeholders across the program’s intervention areas, as well as to integrate active and intentional adaptive learning. The CLA Officer will be responsible for supporting programmatic impact and sustainability, maintaining and iterating on a program learning agenda, and ensuring collaboration, learning, and adapting (CLA) processes and activities within the program. The CLA Officer will also support the development of project reports and other deliverables.
- Support the implementation and iteration of the activity’s Learning Agenda and learning activities
- Participate in a CLA maturity matrix evaluation and gap analysis with regards to the activity’s current state and desired end state
- Participate in the definition of priorities for CLA programming and support activities leading up to the activity’s mid-term evaluation and for the remainder of the activity
- Engage actively with field staff to identify learnings and viable activity adaptations, particularly in relation to the sustainability of outcomes
- Work closely with the SLA and Monitoring, Evaluation, Accountability and Learning (MEAL) team to integrate learning and adaptive management into implementation
- Coordinate learning processes (CLA meetings, field visits with technical teams, etc.)
- Support the planning and running of learning events (workshops, mini round tables, “pause and reflect” sessions)
- Support follow-up and implementation of recommendations issuing from the Digital Capabilities and Learning Assessment conducted in Nov 2021
- Support the procurement and management of local consultants and service providers for CLA activities
- Assist with the management of the knowledge management platform, including collecting information for sharing/archiving, verifying content placement, informing users of updates and recent additions, adjusting content organization and search capacities as needed, etc.
- Contribute to Kaizen and activity reports
- Contribute to a culture of openness, trust, and continuous improvement within the program team and with partners
- Other duties as assigned
This position will be based in Zinder but may involve up to 50% travel to communes and villages in Gouré and Damagaram Takaya districts.
Values / Behavior
- Holds oneself accountable for making decisions, managing resources efficiently, achieving and modelling Kaizen and Save the Children values
- Sets goals for oneself and takes responsibility for one’s own personal development and encourages others to pursue their capacity building
- Builds and maintains effective relationships, within the team and Wadata staff, with external partners and supporters
- Strategic, critical thinker that values listening to others, embraces and fosters new and innovative ideas and solutions, and values diversity as a strength
- Is honest and transparent
Qualifications and Experience
- Bachelor’s degree in learning, sociology, international relations, development, or a related field
- Three to five years of experience in organizational learning, capacity strengthening, and/or knowledge management
- Excellent written communication and presentation skills in French and English (French being the primary working language and English the primary reporting language)
- Strong interpersonal skills and a proven ability to establish and maintain strong relationships with stakeholders at all levels and across cultures
- Ability to lead efforts to collaborate and coordinate with internal staff and external partners and stakeholders
- Excellent organizational skills and demonstrated ability to manage a large workload in a pressured environment, working to short- and long-term objectives and tight deadlines
- Attention to detail and ability to follow tasks and ideas through to completion
- A high degree of flexibility and adaptability in order to respond to changing needs
- Competency in Microsoft Office
- Ability and willingness to travel regularly
- This position is open to Nigerien nationals and expatriates, with a preference for candidates in Niger or the West Africa region
- Advanced degree (Master’s) in a relevant field
- Previous experience working with USAID or other international donors
- Demonstrated understanding of USAID’s CLA approach
- Knowledge of humanitarian and development contexts, particularly resilience and food security programming
- Experience in adaptive management, including training, coaching, and mentoring
- Skills in curriculum development, training, and adult learning
For candidates applying for positions based in Kaizen's office in Washington, DC, we utilize career.place to mitigate bias in the recruitment process. Upon submitting an application, candidates will receive an email from career.place, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to career.place and proceed with the application. We do not currently use career.place for project positions outside of the United States.
At Kaizen, A Tetra Tech Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. Kaizen is an equal opportunity employer.