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Team Leader - General Population Survey


Monitoring, Evaluation & Learning Activity (MELA)

Scope of Work for Short-Term Technical Assistance (STTA)

Team Leader for USAID/Jordan General Population Survey

About Us

The Jordan Monitoring Evaluation and Learning Activity (MELA) is designed to ensure USAID’s activities in Jordan achieve their intended results through monitoring and evaluation, strategic assessments, and USAID’s Collaborating, Learning, and Adapting approach (CLA). Kaizen will help USAID/Jordan create a dynamic learning environment among development actors, focused on innovation, quality, and knowledge sharing. Through the Kaizen Accelerator, a rapid procurement mechanism, a cohort of Jordanian firms will work with Kaizen's MELA team to successfully deliver activities while simultaneously strengthening their management and compliance systems. The Kaizen approach will provide USAID with high-quality MEL services across its portfolio, build the capacity of local MEL institutions, and ensure programs meaningfully incorporate local participation. The MELA team will ensure program sustainability by building the technical and institutional capacity of one or more local firms that can manage the follow-on MEL Activity in the future.  


In 2017, USAID/Jordan commissioned a large-scale survey of Jordanian adults (“General Population Survey” or “Survey”) to collect Mission project/activity performance data. (See the full report here.) The goal of the Survey was to develop measures addressing six Mission performance indicators from the following Country Development Cooperation Strategy (CDCS) 2013-20 Development Objectives (DO).

  • DO 1: Broad-based, inclusive economic development accelerated
  • DO 2: Democratic accountability strengthened
  • DO 3: Social sector quality improved
  • DO 4: Gender equality and female empowerment enhanced

USAID/Jordan designed this Survey to support its learning and decision making by providing a better understanding of the context in which its projects/activities are implemented and exploring determinants of indicator performance, as well as to offer its implementing partners data which are critical to their activity planning and implementation. Since USAID/Jordan intended at that time to administer this Survey periodically in order to identify changes over time, it also included in the first Survey a set of learning agenda questions to inform subsequent Survey rounds.

MELA’s predecessor project,  the Monitoring & Evaluation Support Project (MESP), administered the first rounds of this Survey between June and September 2018, surveying nearly 12,000 Jordanians with approximately 95 questions,  and analyzed the data between October and early 2019. 

USAID/Jordan recently requested MELA to conduct a second round of the General Population Survey. So, MELA is now seeking a Team Leader on a short-term basis to lead its design and implementation, including leading a team of consultants and/or subcontractors for data collection, analysis, and reporting.  

Roles & Responsibilities

  • Review background documents to understand better the Survey’s scope and key requirements. These documents include, but are not limited to previous the General Population Survey Report 2019, Survey data collection instruments, learning agenda questions for all DOs, and previous data sheets/analysis.
  • Conduct meetings with MELA and the USAID/Jordan Program Office (PRO) to understand the Mission’s requirements as well as the Survey’s scope, level of effort, required resources, and timelines.
  • Lead discussions with five USAID/Jordan technical teams – Democracy, Rights, and Governance (DRG); Economic Development and Energy (EDE); Education and Youth (EDY); Water Resources and Environment (WRE); and DO5 (Women and Youth) – to identify their learning needs which may be addressed through the Survey.  
  • Develop a detailed work plan for the Survey which outlines tasks and sub-tasks, timelines, deliverable milestones, and roles.
  • Draft a detailed scope and budget for the Survey using MELA’s standard template which includes objectives, survey questions, sampling methodology, proposed team composition, and timelines.
  • Draft a clear scope of work for contracting the services of a Local Monitoring, Evaluation and Learning organization (LMO).
  • Support MELA’s MEL and Accelerator teams in selecting and contracting an LMO.


  • At least 10 years of experience designing and planning large-scale surveys, assessments, evaluations and other studies utilizing both quantitative and qualitative tools/methods.
  • Graduate degree in International Development, Social Development, or a related field.
  • Excellent interpersonal skills, including experience successfully interacting with donors, host government officials, civil society partners, and other stakeholders.
  • Experience managing an assessment team, including coordinating others to collect data (e.g., surveys, key informant interviews, focus groups) and assuring the reliability and validity of the data collected.
  • Experience analyzing data collected through surveys and other data collection methods.
  • Familiarity with USAID policies and practices.
  • Fluency in written and spoken English (required) and Arabic (preferred).


In an effort to mitigate bias in the recruitment process, Kaizen is utilizing, an anonymous candidate screening process for all of our HQ based roles. Upon submitting an application, candidates will receive an email from, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to and proceed with the application.

At The Kaizen Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. The Kaizen Company is an equal opportunity employer.

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