Program Analyst II - USAID Capacity Building

Washington, DC
Full Time
Mid Level


This position is located in USAID’s Bureau for Development, Democracy, and Innovation, in the Innovation, Technology and Research (ITR) Hub, which leads USAID in experimentation and innovation to transform development. The ITR Hub takes smart risks to test new ideas and partner with others to scale impact, bringing together diverse partners to transform how we save lives, reduce poverty, strengthen democratic governance, and help people progress beyond assistance. Working collaboratively with the Agency and external partners, ITR's mission is two-fold:

  • To produce breakthrough development innovations by sourcing, testing, and scaling proven solutions that impact millions of people;
  • To transform development by opening it to people everywhere with good ideas, promoting new and deepening existing partnerships, bringing data and evidence to bear, and harnessing scientific and technological advances.

ITR’s collaborative approach supports USAID’s mandate to be on the forefront of science and technology, incorporates breakthrough innovations into our programs and policies, and applies the latest tools, like artificial intelligence and evidence-based approaches to development priorities.

The Program Analyst is a major contributor to the Technology Division, supporting the Agency’s Cybersecurity Capacity-Building Team on a range of technical and programmatic efforts in support of the Team’s work across the Agency’s portfolio. The Program Analyst is a collaborative and dedicated professional with experience developing and maintaining relationships across a variety of stakeholders (including internal to USAID, private sector, civil society, etc.). The Program Analyst’s primary responsibilities will be to:  (1) ensure the effective planning and administration of the team’s programming and day-to-day operations; and (2) oversee the implementation of cybersecurity capacity-building activities and associated relationships inside and outside USAID.

The Cybersecurity Capacity-Building Team supports USAID field Missions with the integration of cybersecurity as a core development initiative that cuts across all development sectors. The USAID Digital Strategy emphasizes cybersecurity as a cross-cutting priority for USAID—all staff and partners must be aware of the ways in which a fast-changing data environment and related cybersecurity challenges impact programming. The Cybersecurity Team provides insight, analysis, and resources—including technical assistance, primers, toolkits, and training—to help USAID Missions, Bureaus, and Offices better understand how cyber issues affect their priorities and incorporate cyber threat mitigation and capacity-building into their program design and implementation.

In addition to the above, the Program Analyst will also contribute to the Cybersecurity Team’s capacity building efforts by helping to design and facilitate in-person and virtual events, such as webinars, brownbags, workshops, and trainings. The Program Analyst will also support external and internal communications for the Team, including drafting blog posts, talking points, web page and social media content, presentations, and other briefing materials.

Duties and Responsibilities:

  1. Support the management and growth of the Cybersecurity Capacity-Building Team and an active Cybersecurity Development community of practice within USAID.
  2. Track and measure uptake and engagement of various Team programs and engagements.
  3. Help design, plan, and participate in in-person and virtual trainings, workshops, brownbags, and webinars.
  4. Support the development and implementation of the Team’s communications strategy, including its topline messaging, marketing materials, and set of communications tools.
  5. Write, edit and oversee the production and dissemination of strategic communication materials, including but not limited to online feature stories, blog posts, case studies, fact sheets, presentations, and video scripts.
  6. Manage strategic partnership development with and between key partners, including other donors, Missions and Bureaus, implementing partners, innovators, and other key private sector partners.
  7. Collaborate with partners to identify opportunities to enhance the use of digital technology in development and humanitarian assistance, especially in relation to cybersecurity and digital resilience.
  8. Collect and disseminate stories that focus on the opportunities, successes, risks, and challenges around cybersecurity as a component of digital development.
  9. Create conscious change management approaches that help encourage USAID staff to consider applying cybersecurity to their digital programs.
  10. Liaise with other offices and teams within the DDI USAID missions and offices, managing relationships with a set of portfolio entities and other USAID offices, and serving on some Committees.
  11. Prepares budgets and financial tracking sheets as needed to support the team;
  12. Researches, plans, analyzes, and organizes technical and/or statistical information and develops data for use in briefings, publications, and reports;
  13. Maintains/or provides assistance with administrative and financial tracking systems, and assists in the design and maintenance of spreadsheets and databases to support these systems, suggesting key process improvements when necessary and
  14. Performs other duties as assigned.

Required Qualification, Education and/or Experience:

  1. A Bachelor’s degree is required, preferably in International Affairs, Cybersecurity, Communications, Economics, Public Policy, Technology, Business or related field.  Master’s degree is preferred.
  2. At least 5+ years’ professional experience including positions working for or supporting technology/cybersecurity companies, security research, civil society organizations/NGOs, management consulting/program management, strategic communications, capacity building/facilitation, and/or grant-making.
  3. Experience implementing, supporting or measuring programs in developing country context is preferred.
  4. Track record of solving problems by identifying areas for improvement, iterating, and delivering results.
  5. Track record of building trusted relationships with partners.
  6. Experience working with a variety of key stakeholders from different countries and cultural backgrounds.
  7. Experience with training design and implementation/facilitation.
  8. Experience producing, managing, and organizing content via web, video, visual, written and other channels.
  9. Ability to work well in teams.
  10. Experience with mission-oriented, strategic communications.
  11. Familiarity and experience with digital publishing tools, basic HTML, and Adobe Creative Suite a plus.

Strong Skill-sets Needed:

  1. Listening
  2. Writing
  3. Editing
  4. Verbal Communication
  5. Teamwork
  6. Multitasking
  7. Organizing and Planning
  8. Data Analysis
  9. Project Management

Staff working on this effort must possess the ability to obtain a “Secret” clearance.

Place of Performance: Washington, DC -  Ronald Reagan Building (RRB).  On-site support with limited telework.

Travel: Limited International and Domestic Travel

Pay Range: Starting at GS-11 equivalent

For candidates applying for positions based in Kaizen's office in Washington, DC, we utilize to mitigate bias in the recruitment process. Upon submitting an application, candidates will receive an email from, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to and proceed with the application. We do not currently use for project positions outside of the United States.

At Kaizen, A Tetra Tech Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. Kaizen is an equal opportunity employer.


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